This privacy policy sets out how we use and protect any information that you give us when you use this website.

Data Privacy Policy

Collecting your personal data
HOSPITALITY TRAINING SOLUTIONS needs to use and store certain information about its employees, clients and others to allow it to effectively carry out its business operation. For example, we monitor performance and learning to ensure our courses are fit for purpose. We also record health data to ensure that we can make the required adjustments to fully support our delegates in their learning experiences.
We may also collect information from you as a result of your relationship with one or more of our clients or other service providers.
We may also automatically collect certain non-personally identifiable information when you visit our website – for further details on this please see our Cookie Policy.
The information we process includes personal data. We must process personal data according to the General Data Protection Regulation (GDPR).
The GDPR is a new EU legal framework for data protection. The GDPR will apply to all member states from the 25th May 2018.
Protection of your information

HOSPITALITY TRAINING SOLUTIONS has developed its Privacy Policy to ensure that everyone associated with us understands their rights and responsibilities. We have has also drawn up a series of detailed guidelines to help deal with the everyday implications of the policy in practice.
We apply the highest standards of security when it comes to hosting and protecting your information.
We have the necessary policies and technical measures in place to protect your Personal Data against unauthorised access, accidental loss, improper use and disclosure. All of our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information.
We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except as described in our Privacy Policy or with your prior permission. We do share learner information with The BIIAB for the purpose of completing a qualification, that information will then be stored for a minimum of 50 years.

However, the internet is not completely secure and, although we deploy the most relevant measures best to protect your Personal Data, the transmission of your data to use is done at your own risk.

We may provide you from time to time with information that we think may be of interest to you such as service and product updates, new services, details of events or competitions hosted by us. If you prefer not to receive promotional material from us, please email us a