1. Who We Are
Hospitality Training Solutions Limited (“we”, “us”, “our”) is the data controller responsible for your personal data collected through this website.
Contact Details:
Phone: 0161 7918 222
Address: 263 Marine Road, Central, Morecambe, LA4 5BX
2. What Personal Data We Collect
We may collect and process the following data:
Identity Data: Name, job title, company name
Contact Data: Email address, telephone number
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
Usage Data: Information about how you use our website, products, and services
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences
3. How We Use Your Personal Data
We use your personal data to:
Respond to your inquiries and provide information about our services
Process and manage your bookings and course enrollments
Send you updates, marketing materials, and newsletters (where you have consented)
Improve our website and services through analytics
Comply with legal obligations
4. Legal Bases for Processing
We process your personal data under the following legal bases:
Contractual Necessity: To fulfill our contractual obligations to you
Legitimate Interests: To improve our services and communicate with you
Consent: Where you have provided consent for specific purposes
Legal Obligation: To comply with legal and regulatory requirements
5. Data Sharing
We may share your personal data with:
Service Providers: Such as IT and system administration services
Professional Advisers: Including lawyers, bankers, auditors, and insurers
Regulatory Authorities: Where required by law
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.
6. International Transfers
Some of our external third parties may be based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK. We ensure that appropriate safeguards are in place to protect your data.
7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. These measures include:
Secure servers and firewalls
Encryption of data
Regular security assessments
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
Typical retention periods:
Inquiries: 12 months
Booking and Transaction Records: 6 years
9. Your Legal Rights
Under data protection laws, you have rights including:
Access to your personal data
Correction of your personal data
Erasure of your personal data
Objection to processing
Restriction of processing
Data portability
To exercise any of these rights, please contact us using the details provided above.
10. Cookies
Our website uses cookies to enhance your browsing experience. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.
11. Changes to This Notice
We may update this privacy notice from time to time. The latest version will always be available on our website.
To see how Google use your personal data when you give consent on our site please visit Google’s Privacy & Terms site
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